Customer Service
Tel: +44 (0) 7495 155 580
Social Media: @thesourcedcollection_
enquiries@thesourcedcollection.store
Shipping
United Kingdom
Special Delivery - £12.95
Free Shipping for orders over £250.
Stock items are shipped via DHL with next-day delivery during normal working days. However, please kindly allow 1-7 days for order processing on all non-stock items.
International
Rest of the World Delivery - £50.00
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. The Sourced Collection is not responsible for these
charges if they are applied and are your responsibility as the customer.
Return & Exchange Policy
Made to Order Items
We DO NOT accept returns on items that are made to order.
Made to order items will take up to 14 days.
Sale Items
Sale items are non-refundable and can only be exchanged.
Stock Items
We accept returns received within 14 days from the date of order, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Exchange only on instore purchases
Refunds will be issued within 7 working days.
Return Address
Unit 13 The Crate
Oakwood Hill Industrial Estate
Loughton
IG10 3FU
In the event that your order arrives damaged in any way, please email us as soon as possible at enquiries@thesourcedcollection.store with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at enquiries@thesourcedcollection.store.